Maine Public Advocate
-
PublishedOctober 18, 2019
Internet companies leave customers in the dark on storm-related outages
Providers don't disclose the scope of outages or predict when service will be restored – because they don't want to, and because they can't.
-
PublishedSeptember 6, 2019
Blistering analysis faults CMP for poor management, system defects
A report by the Maine Office of the Public Advocate criticizes Central Maine Power for failing to fix a defective billing and metering system that resulted in thousands of inaccurate bills, and recommends hiring a third party to oversee proper testing.