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PublishedJune 23, 2019
Smart meter swap promised savings that never came
A shift to real-time pricing, expected to save consumers $338 million, was derailed by a billing debacle and a lack of competitive energy suppliers.
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PublishedJune 23, 2019
Family showers at Boys & Girls Club, forgoes electric lighting
To cut costs, the Waterville residents even decide to flush their toilets less frequently.
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PublishedJune 23, 2019
Who gave the go-ahead to launch CMP’s new billing system?
The 13-member project team that oversaw the launch of Central Maine Power’s new billing system consisted of a mix of IT, customer service and regulatory managers from Iberdrola, Avangrid and CMP. CMP has released a matrix summarizing the responsibilities of five key managers on the project team: Donna McNally, project director; Rachel Grenier, a now-retired […]
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PublishedJune 23, 2019
Cut back on kids’ video game time, toddler’s parents are told
A Central Maine Power representative also suggests the Dyar family's appliances are to blame, but the items are new.
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PublishedJune 23, 2019
Timeline of a troubled launch: New billing system prompts multiple probes, lawsuit
The seeds of Central Maine Power's crisis were planted nine years ago.
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PublishedJune 23, 2019
CMP misled the public, mismanaged rollout of new billing system
A Portland Press Herald/Maine Sunday Telegram investigation reveals that layers of Central Maine Power management misjudged the enormity of changing over to a new billing system, leaving thousands of angry and frustrated customers.
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PublishedJune 3, 2019
Mailers touting power line project offer wildly different job estimates
Critics say the power company's advertising in favor of its $1 billion project are misleading, but both versions are both confusing and correct.
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PublishedMay 14, 2019
Power companies and their critics clash over proposal for consumer-owned utility
Recent frustrations with CMP sparked a legislative proposal to form a public power authority in Maine.
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PublishedMay 13, 2019
Activists hold ‘Goodbye CMP’ party in Lewiston
Group supports bill to buy out Central Maine Power to create a public electrical utility in its place.
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PublishedMay 8, 2019
CMP says it won’t use herbicides in proposed new power line corridor
But some opponents of the New England Clean Energy Connect project say the promise doesn't touch other environmental concerns in the 53 miles of new transmission line corridor from Beattie Township through The Forks.
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